Privacy Policy

Information We Collect

When you contact us or book a service, we may collect:

• •Full Name
• •Mobile Number
• •Email Address (if provided)
• •Service Address
• •Appliance details
• •Service request details
• •Payment information (if applicable)

We may also collect non-personal information such as:

• •IP Address
• •Browser type
• •Device information
• •Website usage statistics

How We Use Your Information

We use your information to:

• •Schedule and provide repair services
• •Contact you regarding appointments
• •Respond to your enquiries
• •Send service updates
• •Improve our website and customer service
• •Process payments
• •Maintain service records
• •Comply with applicable laws

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only with:

• •Our authorized technicians
• •Payment service providers
• •Government authorities when legally required

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission is completely secure.

Cookies

Our website may use cookies to improve user experience and website performance. You may disable cookies through your browser settings.

Third-Party Services

Our website may use services such as:

• •Google Analytics
• •Google Maps
• •WhatsApp
• •Social Media Platforms

These services have their own privacy policies.

Your Rights

You may request to:

• •Access your personal information
• •Correct inaccurate information
• •Delete your information (subject to legal obligations)

To make a request, contact us using the details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.